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Consumers don’t like AI healthcare advice and suggestions

Consumers don’t mind recommendations from artificial intelligence applications for travel and restaurant applications. But for healthcare—not so much. A new survey of 2,000 adults by Harris Poll for Invoca, a provider of healthcare consumer engagement services, finds that nearly half (49%) of consumers would trust AI-generated advice for retail and 38% would trust AI-generated advice for hospitality, such as checking or comparing flight or […]

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